Shipping & Delivery
Where Do You Ship To?
Currently, we only process orders that ship within Singapore.
If you are residing overseas and wish to make a purchase, you can contact us for:
- a quote on shipping to your destination;
- an arrangement for your courier to pick up the shipment
Once the arrangement has been made, you would be able to make payment and we will process the order accordingly and keep you posted every step of the way.
What are the delivery options available?
There are three options to receive your purchase:
1) Standard Delivery (your purchase will be delivered to you within 7 working days),
2) Express Delivery (your purchase will be delivered to you within 1-2 working days) and,
3) Self Pick-up option (self pick-up is free and available for any order value within Singapore)
Is there free delivery available for Standard Delivery?
Yes, free delivery is available within Singapore for order value of $150 and above. A flat delivery fee of $10 is chargeable for order value of less than $150.
Is free delivery available for Express Delivery?
No, free delivery does not apply in this instance. For Express Delivery, a flat delivery fee of $40 is chargeable.
How does Self Pick-up work?
We will contact you within 2 working days of order completion to schedule a pick-up appointment. All self pick-ups have to be completed within 1 month from the date the order was made, after which, no refund or store credit will be given.
Self pick-ups are available Mondays to Fridays (10am to 530pm) and Saturdays (10am to 12pm). Sundays and public holidays are excluded.
Self pick-ups will be at our office: 30 Toh Guan Road, #06-02, ESR Building, Singapore 608840.
